WTF Wednesday Returns: In Which I Ramble...

As this saga continues I’ll bring some clarity to this post but for now I just need to get it out.

It’s like they all have a copy of the same script.  As I spoke to the worker (I refuse to say social worker because I can’t believe she is actually a qualified social worker) at the agency organization that facilitated the adoption of my son I felt like I was reading the both Danielle’s post as well as Jenna‘s.

I started off in a very professional tone. But I was treated with disdain. I was made to feel like I was prying. And soon my tone was tinged with hostility.

I clearly explained that I understood all legals were sealed and that some information might need to be redacted, but that I wanted copies of everything that wasn’t sealed.  I was referred to the lawyer who finalized the adoption and explained that while I had already reached out to him what I wanted was what was in their file.

I was put on hold a few minutes later I was speaking to boss whose tone made it clear it was beneath her to speak with me.

I was told they had nothing except the single form I’d filled out that they’d already sent to me.  That they dont keep notes. I questioned that. I informed them that as a social worker who works in adoption I’m sure they must have kept case notes.  I got put on hold again. Apparently they do keep notes of “phone calls and stuff” so maybe they dont call them case notes and my terminology confused them…i mean case notes is such a technical term.

I was asked to spell my name AGAIN and i started wondering why they kept pretending to write it down if they were just going to ask me again in a minute.  I was asked repeatedly what I wanted and why I wanted it.

At one point I said, “look this started as a lark but the amount of push back I’m getting has solidified that I want my records and since they are my records I dont have to give any additional reason.”

I was told they were in the archives and she’d have to get them from off site…as if this inconvenience mattered. I said “okay”

She asked if I knew the names of my son’s adoptive parents i gave first and last names. Last names I wasn’t supposed to know I wish I could’ve seen her face.  She asked if I ever had contact with them. I laughed and said yeah Michelle and I actually spend an hour yesterday talking about my engagement and planning the week i’m spending with them next month. But that none of that matters because I am asking for the records that pertain to me.

She wanted to know who had given me my form the last time i requested my records. I told her i didn’t remember the name but could look back into my email for it.

Eventually the conversation ended with no real resolution. She’ll get back to me but needs some time.

I’m giving her til Monday (only because I have a pretty full next few days) to get back to me in some way and then I’m calling again.

About these ads